Session 01.03.02: Influence on product information trust and product selection recommended by AI chatbot in the banking industry

Paper Title: Influence on product information trust and product selection recommended by AI chatbot in the banking industry

Author:

Yunho Park, Changwon National University, Republic of Korea

Jaehun Kim, Changwon National University, Republic of Korea

Kyung Hoon Kim, Changwon National University, Republic of Korea

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