Session 01.03.02: Influence on product information trust and product selection recommended by AI chatbot in the banking industry
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Session 01.03.02: Influence on product information trust and product selection recommended by AI chatbot in the banking industry
Paper Title: Influence on product information trust and product selection recommended by AI chatbot in the banking industry
Author:
Yunho Park, Changwon National University, Republic of Korea
Jaehun Kim, Changwon National University, Republic of Korea
Kyung Hoon Kim, Changwon National University, Republic of Korea