Session 01.03.02: Influence on product information trust and product selection recommended by AI chatbot in the banking industry

Paper Title: Influence on product information trust and product selection recommended by AI chatbot in the banking industry

Author:

Yunho Park, Changwon National University, Republic of Korea

Jaehun Kim, Changwon National University, Republic of Korea

Kyung Hoon Kim, Changwon National University, Republic of Korea